Your equipment is connected. But do you know its full story?

Asset lineage creates a continuous digital record of every physical asset; from configuration and commissioning through operation, service and upgrade.

One asset identity

Across product, customer, operational and service systems

One continuous record

From as-designed and as-built to as-maintained

Many digital outcomes

Predictive service, warranty intelligence and customer applications

Every system knows part of the asset. No system knows the full asset story

Connectivity provides telemetry. It does not automatically connect that telemetry to the asset’s configuration, customer, location, service history or commercial context.

01

PLM

What was designed

02

ERP / MES

What was manufactured

03

CRM

Who bought it

04

IoT

What it is reporting

05

Service

What was repaired

06

Warranty

What is covered

Smart equipment without asset lineage produces data, not intelligence

When identity and context break across the lifecycle, remote diagnostics, predictive service and recurring digital revenue remain disconnected initiatives.

Keep the complete asset story connected from factory to field

Asset lineage links the digital definition of the product to the continuously updated record of the physical asset.

One continuously updated record

The asset becomes the organizing context

Not another silo, but a trusted, reusable foundation across the existing systems

Asset identity
Parts & changes
Location
Customer & owner
Service history
Events & alerts
Configuration
Warranty & entitlement
Telemetry

Connect the systems you already have. Create the context every digital service needs

Flex83 turns data from PLM, ERP, CRM, IoT, and service systems into a connected view of each asset, carrying its history, state, and relationships into the applications built on top of it.

01 · CONNECT

Bring the records together

Connect product, manufacturing, customer, operational and service data.

PLM · ERP · MES
CRM · FSM · Warranty
MQTT · OPC UA · APIs
02 · UNIFY

Resolve asset identity

Match records and events to one persistent physical asset.

Identity resolution
Asset hierarchy
Fleet relationships
03 · CONTEXTUALIZE

Build the asset story

Relate configuration, ownership, telemetry, service and change history.

Semantic context
Time-aware state
Governed lineage
04 · ACTIVATE

Launch digital outcomes

Make lineage available to applications, workflows, analytics and AI.

APIs and automation
Rules and intelligence
Customer experiences

Asset lineage turns connected equipment into an actionable installed base

Remote diagnostics

See live behavior in the context of the exact configuration and service state.

Predictive service

Prioritize actions using operating conditions, failure history and asset changes.

Warranty intelligence

Connect claims to configuration, entitlement and actual field conditions.

Parts recommendations

Recommend the right component for the current, not original, configuration.

Product improvement

Return service and field-performance evidence to engineering teams.

Digital service revenue

Build customer portals, lifecycle services and outcome-based offerings on trusted context.

Industrial data foundations built for production reality

IoT83 brings experience across connected assets, APM, remote monitoring, and customer-facing industrial applications, with deployments spanning edge, cloud, on-premises, and air-gapped environments.

2 years → ~3 months

Digital-solution time-to-market potential

18M

Endpoints in a mission-critical deployment

99.95%

Uptime at industrial scale

Edge → Cloud

Deployment flexibility without rebuilding

Global power-management OEM

Asset-performance solution connecting equipment intelligence to operational workflows.

Commercial-equipment manufacturer

Connected customer experience and digital marketplace built around the installed base.

Mission-critical industrial deployment

Production operations designed for scale, resilience and continuous visibility.

Bring one equipment family. Leave with a practical asset-lineage plan

Get a focused, in-person working session built around your assets, systems and service strategy on a 60-minute private working session.

01

Asset Lineage Map

See where identity and context are created, fragmented and lost across the lifecycle.

02

Unified Asset Record Blueprint

Define the information that should stay connected around every physical asset.

03

90-Day Activation Plan

Select the first asset class, source systems, use case and production-success criteria.

Request a session in your city

October 12–November 4, 2026
Selected East Coast and Midwest cities
Your office or a convenient local venue
60-minute private working session
Designed for product, engineering, digital and service leaders
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