Overview
A leading global power management OEM specializing in power systems, industrial automation, and critical infrastructure solutions needed an IoT-driven asset management solution. Their goal was to unify the management of various equipment, including UPS systems, motors, drives, and relays, into a centralized platform with a multi-tenant architecture and customizable features. Our team at IoT83 delivered a smart, scalable solution built on the Flex83 Application Enablement Platform (AEP), streamlining their operations and enhancing customer engagement through real-time monitoring and predictive insights.
Challenge
The OEM faced a critical need for a unified platform to manage various devices across its operations. Their existing infrastructure lacked the customizability and scalability required for multi-tenant environments and diverse device management, creating inefficiencies in customer engagement and operational oversight.
Solution
IoT83 designed a scalable IoT solution on the Flex83 Platform, enabling centralized device management, real-time health monitoring, and customizable dashboards. Our solution was tailored to support multi-tiered tenant accounts, AI/ML-powered predictive device health analytics, and proactive maintenance features, offering flexibility and improved customer experience.