Client Overview
The client is a prominent American manufacturer of commercial refrigeration products established in 1945. It is known for exceptional customer service, quality materials, innovative designs, and high product performance and holds a strong market reputation for providing intelligent and durable refrigeration solutions.
Challenges Faced
The client's refrigeration units were equipped with a Cellular Connectivity IoT Device Modem for transmitting asset data to a cloud platform. Despite data accessibility, the client faced limitations in performing remote operations such as asset management, alarm setting, and warranty diagnostics.
IoT83's Solution
IoT83 provided its platform Flex83 to overcome the client's operational challenges. Flex83 included various modules and API services, facilitating the creation of a custom web portal for monitoring and managing refrigeration units. It provided real-time user behavior, unit performance, and operational insights. The solution also ensured risk identification & mitigation, streamlined asset management, and optimized resource allocation & cost control.
Client Benefits
Enabled the development of low-code custom applications tailored to the client's specific business requirements using Flex83’s pre-built microservices. Using open-source tools, IoT83 offered robust support for database connectivity (both SQL and NoSQL), identity and access management (IAM), and storage services and below benefits:
- Significant Drop in Lines of Code
- 10x Acceleration in TTM
- 6x Reduction in TCO
- Skilled Resource
- Custom Application in 5 Months
- As-a-service new revenue stream
- Zero Vendor Lock-in
- Zero Technical Debt
- Complete IP Ownership
- Reduced Warranty Costs
Impact of the Solution
Implementing the Flex83 platform enhanced the client's capability to remotely manage and diagnose their commercial refrigeration units, thereby improving operational efficiency and customer satisfaction in the competitive Industrial IoT market.
